Contact Us
Questions about Zakat, a donation or how your gift is used? Call, email or write to us. We aim to acknowledge messages within five working days.
World Aid Network is a UK charitable organisation based at International House, 51 Borough High Street, London SE1 1NB; our charity registration is in progress. You can reach us on +44 20 4622 0003, Monday to Friday, 9am to 5pm UK time, or at [email protected]. If you have a question about how your Zakat is handled, ask us directly.
What we can help with
- Questions about Zakat calculation or eligibility
- Queries about how donations are used and our donation policy
- Receipts, refunds, and changing or cancelling a monthly gift
- Partnership or corporate Zakat enquiries
- Media and press enquiries
Monthly gifts continue each month until you cancel. Manage or cancel any time at worldaidnetwork.org/manage-giving or email [email protected].
Complex Zakat questions welcome
Many Zakat questions have no one-line answer — and those are exactly the ones worth asking. Common examples include:
- Business stock: how to value trading inventory and work-in-progress for Zakat — see our guide to Zakat on business assets
- Pensions: whether workplace and personal pensions are Zakatable, and when — see Zakat on pensions
- Inheritance: Zakat on inherited wealth you have received or are still owed — see Zakat on inheritance
We can explain how the mainstream principles apply and point you to the right guides. We do not issue Shariah rulings; for a ruling on your own circumstances, consult a qualified scholar.
Response times
We aim to acknowledge messages within five working days. Our phone line is open Monday to Friday, 9am to 5pm UK time. For a question about an existing donation, include your donation reference so we can trace it. The same team also answers through contact on worldaidnetwork.org.
Before you write — quick answers
Many common questions are already answered on this site. See about us, how we work, and policies including how to complain. The Zakat FAQ covers eligibility and payment, and the free Zakat Calculator works out what you owe.
Our address
World Aid NetworkInternational House
51 Borough High Street
London
SE1 1NB
How to find us
Borough High Street is a 2-minute walk from London Bridge station (National Rail, Jubilee and Northern lines).
Open in Google Maps →Complaints
Tell us what happened, when, and how we can reach you. We aim to acknowledge complaints within five working days.
Read our complaints policy (PDF) →Work out your Zakat
Use our free calculator to estimate Zakat, review its assumptions and check the donation policy before giving.
Calculate Your Zakat